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INTERNATIONAL ORDERS

KTM policy says we must ship genuine KTM parts and accessories a USA address, which can be a freight forwarder.  We cannot ship KTM parts and accessories directly overseas, but we can ship your order to a freight forwarder with a USA address.  Bongo freight forwarding is often used, but you may use any freight forwarder.  Most non-KTM branded items on our website are available for direct international shipment without using a freight forwarder.  

Payment for international orders must be made with a confirmed PayPal account. Large orders may require payment via EFT (Electronic Funds Transfer.) We do not accept international credit cards. When your order is placed, an invoice with payment and shipping instructions will be sent to your email address. Free freight does not apply to international orders. Shipping charges do not include any taxes, duties or fees due to the carrier or your government at the time of delivery. All shipping quotes will include insurance for the full amount of the order.

Delivery time is an estimate only and is not guaranteed, but usually it's about 5 to 9 days shipping time to international destinations.  Abandoned or non-deliverable shipments are not eligible for refunds. Do not ask us to change the value of your order on the customs statement. The customs statement will reflect the invoice amount and an invoice copy has to be included for customs. We cannot accept returns on international orders, so double check that your order is complete and correct before you place the order!  If you make a mistake on your order or wish to add to your order, call or email as soon as possible and we will try to fix the problem if your order has not already shipped.  Thanks for using KTM World, we appreciate your business!